What does "free with a watermark" mean?
"Free with a watermark" means that you can use Touchlead entirely for free. But, customers facing
aspects of the app: emails, forms,
and landing pages, will show a "Powered by Touchlead" text. It gives you access to its tools at no
cost. Upgrading
to a paid plan will remove this branding.
What payment methods are accepted?
We accept payments via major credit cards, including Visa, MasterCard, and
American Express. All transactions are processed securely through our payment gateway to protect
your financial information.
Is there a refund policy?
Yes, we offer a full refund if you cancel within 30 days of your subscription
renewal. If you're not completely satisfied, just contact our support team during this period to
process your refund.
How does the subscription renewal work?
All subscriptions are automatically renewed at the end of each billing cycle to
ensure uninterrupted access to our services. You will receive a notification before the renewal
date, and you can cancel anytime to prevent future charges.
What kind of support is included with my subscription?
All plans come with daily email support. Our team is available to answer
questions and resolve issues quickly. For advanced or urgent inquiries, priority support is
available with premium plans.
Do you offer a free trial?
Yes, you can subscribe for free and access all the features of our platform with
limited usage. The free trial allows you to explore the full functionality before committing to a
paid plan.
Do you offer discounts for non-profits or new businesses?
We offer a 20% discount for non-profit organizations and businesses that started
within the last year. To qualify, you'll need to provide proof of your non-profit status or business
registration. Contact our support team to apply the discount.
